It was great at first.
"It was great at first. Excellent fit, color was solid. It’s a round black cylinder, so I am not sure what to say about style. Style is fine to me. BUT, the lid keeps popping open. The lid does not click closed completely—no water leaks, so the seal is perfect. If the lid is closed and I pick it up by the handle, the lid pops open. With any little movement, the lid opens. I was going to ask for a refund or replacement when I saw the paperwork you and I had to fill out. I just ordered a second lid. The lid is something like $6. 99. Too much effort for both of us to order a second. Granted, if this were a big-ticket item, I would have proceeded with a request. It is my favorite mug. It is my go-to mug for travel and home."